Frequently asked questions.
ARE YOUR PROGRAMS GUARANTEED?
We stand behind every seminar we produce. If a participant is not satisfied with the seminar, we provide a 100% refund of the registration fee. *In order to provide us with valuable information on how we can improve, the refund request must be made to the presenter at the conclusion of the seminar (no exceptions). Late refund requests will not be granted, nor will refund requests not directly made to the presenter at the conclusion on the day of the seminar.
WHAT HAPPENS IF I NEED TO CANCEL MY REGISTRATION FOR THE SEMINAR?
100% of your paid registration fee will be refunded if you can’t attend and if you notify us at least 10 days before the event. Late cancellations may request a full credit for a future program or will be refunded the registration fee less a $15.00 cancellation fee. Cancellations can only be made by calling the number: 800-641-2068.
IF I CANNOT ATTEND, MAY ANOTHER PERSON ATTEND IN MY PLACE?
Substitution may be made at any time prior to the beginning of the event. Just have your substitute let us know when he or she checks in at the registration table the morning of the event.
MAY I AUDIOTAPE OR VIDEOTAPE THE SEMINAR?
We are sorry that due to copyright issues we cannot give permission to audiotape or videotape events.
I AM UNABLE ABLE TO ATTEND THE SEMINAR. WOULD I BE ABLE TO PURCHASE THE RESOURCE HANDBOOK WITHOUT ATTENDING THE SEMINAR?
Sorry, this answer is no. The extensive Resource Manual is designed to accompany a full-day training with a highly trained certified trainer.
IN THE EVENT I NEED VERIFICATION OF MY ATTENDANCE IN ORDER TO MEET DISTRICT AND/OR STATE REQUIREMENTS, HOW DO I OBTAIN SUCH VERIFICATION?
All attendees will receive a personalized certificate of attendance at the end of the event which may be used to verify your participation in meeting.
WHEN IS MY PAYMENT DUE?
Payment is due in our office prior to the event.
CAN I REGISTER USING A PURCHASE ORDER?
Yes, we gladly accept purchase orders. We must receive the purchase order before the seminar..
Do you need help registering...OR...do you need to talk with someone?
A K12 In-service representative is ready to help you select the K12 In-service training program that’s right for your school.
Ask about our on-site training for groups of 10 or more teachers.
K12 In-Service by the Center for Teacher Effectiveness
220 East Avenue
PO Box 14001 PMB 469
Ketchum, ID 83340